Linux Infrastructure Analyst – Ad Hoc
Linux Infrastructure Technician
Terms of Employment
Ad Hoc, this is a position for a contractor who already has existing clients. We may call on the contractor from time to time.
Location
Canada
Role Summary
This role offers variety and challenge in proving desktop support to our clients, in Linux-based environments.
Desired Qualifications
- Experience in a Linux network support role—web servers, mail servers, SAMBA, DNS, firewall.
- Education in a computer-related discipline. Alternatively, an appropriate combination of education and experience would be considered.
Responsibilities/Expectations
- In consultation with the client, define system needs and specifications for new implementations based on analysis of business needs regarding work flows, access, information and security
- Installation of software including Linux operating systems, web servers, mail servers, SAMBA, DNS, firewall.
- Daily administration of Linux servers.
- Daily administration of backups and monitoring server performance logs.
- Support and troubleshooting of hardware and software for Linux servers.
- Professional Development –utilize information from web-based resources, colleagues, technical training courses and conferences, and computer-related publications to assess new products and developments in the IT industry
Required Skills
- Above average client service skills, with the ability to create/cultivate trust relationships with clients and other employees, work well as part of a team, and to remain calm in stressful circumstances
- Excellent verbal and written English skills, with the ability to communicate clearly to clients via phone, email, and in person
- Good organizational skills, with the ability to work independently, work efficiently under pressure, and organize and prioritize in order to accomplish tasks
- The candidate should have high ethical standards and be trustworthy in dealing with clients
- Technical skills to implement and troubleshoot Linux technologies
- Proven troubleshooting skills – the ability to think logically and analyze complex problems
- Manage groups and rights in a Linux networking environment
- Demonstrate an understanding of networking concepts and troubleshooting
- Perform regimented and structured troubleshooting
- Perform daily network administration
- Maintain detailed product knowledge and awareness
- Support other networking groups
- Show confidence on the customer site
- Understand customer needs and wants
- Provide excellent customer communications
- Maintain professionalism with customers
- Show strong technical skills
- Demonstrate excellent research skills
- Be proactive in decision-making
- Knowledge on supporting Linux Operating with an emphasis on RHEL and debian
- Web and e-mail tools: Troubleshooting Mail Transport Services email flow be able to understand and manage configurations primarily on exim and sendmail , postfix knowledge is a plus.
- Familiarity on web hosting administration on apache based web servers either by command line tools or graphical environment for single websites (c-panel/webmin) or multiple hosts (whm)
- Experience on troubleshooting e-mail log error (e.g. syslogs, Panic error logging) and interpret the Mail statistics to determine misusage.
- Experience on the procedure to follow when servers are being blacklisted, how to verify the correct configuration of name servers and MX records and overall DNS Health.
- Familiarity with spam tools such as SpamAssasin or Clam
- Familiarity with IMAP tools such as Courier or Dovecot
- Experience on safely upgrading not only the operating system and patching its tools but also updating hosting services add-ons such as Joomla or WordPress
- Desirable experience with administration of web hosting related services such as databases (postgress/mysql) or additional server services (such as FTP and SSH host access)
- Knowledgeable on the creation and maintenance of shell scripts and installing ssh keys to safely execute automated (Cron Jobs) admin tasks across servers.
- Knowledge IP tables based firewalls to limit traffic and services but also be capable of configure interaction to external (hardware) firewalls
- basic concepts of encryption at a administration level, and in particular, the way that public keys, private keys, and certificates are used on the implementation of certificates and SSL Configurations form MTA’s and Web Servers.
- Troubleshoot development environments and related technologies ( SVN/Mercurial knowledge or troubleshoot a LAMP server install and configure a Tomcat or Jboss app servers) which is somewhat helpful
Experience
Minimum 3 years of Linux server experience.
Languages
Speak English, Read English, Write English
Work Setting
Consulting firm
Own Tools/Equipment
Internet access
Work Conditions and Physical Capabilities
Fast-paced environment, Work under pressure, Attention to detail.
Essential Skills
Reading text, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning
How to Apply
Watch the video HERE for instructions.